We make every effort to process orders within 1-3 working days. During peak periods, there may be a slight delay, but we will do our best to accommodate your urgent requests.

If you haven't received your parcel within 14 days after receiving your dispatch email, please don't hesitate to reach out to us. We will promptly investigate the issue and provide you with the necessary assistance. Feel free to contact us at info@feelgoodsouthafrica.com for any shipping-related inquiries.