PRIVACY POLICY
At Feel Good South Africa, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our store.
INFORMATION WE COLLECT
When you make a purchase from our store, we collect the following personal information provided by you: your name, shipping address, and email address. When you browse our store, we also automatically receive your computer's internet protocol (IP) address to help us learn about your browser and operating system. With your permission, we may send you emails about our store, new products, and other updates.
CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we request your personal information for a secondary reason, such as marketing, we will either ask you directly for your express consent or provide you with an opportunity to decline.
DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
PAYMENT
Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. Once completed, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, in cooperation with brands like Visa, MasterCard, and American Express.
SECURITY
We take reasonable precautions and follow industry best practices to protect your personal information from being inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we adhere to PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIES
We use cookies to enhance your browsing experience on our website. Our cookies serve the following purposes:
- Store information about your session on the website, including referrer and landing page information.
- Count the number of visits to our store by a single visitor.
- Store information about the content of your shopping cart.
By using our website, you agree to allow third parties to process your IP address for currency conversion. Currency information is stored in a session cookie in your browser, ensuring consistent currency selection during your browsing session.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Please review it frequently. Changes and clarifications take effect immediately upon posting on the website. If we make material changes to this policy, we will notify you of the update. If our store is acquired or merged with another company, your information may be transferred to the new owners to continue providing products to you.
For any questions or concerns regarding our Privacy Policy, please contact us at info@feelgoodsouthafrica.com. Your privacy is important to us, and we are committed to safeguarding your personal information.